The aim of the study is to try to determine the intervention role of job satisfaction on the relationship between organizational trust and organizational commitment. In order to determine this, a field study was conducted on the employees of food and beverage establishments in Istanbul, using the survey method as a data collection technique. While the applied questionnaire was being created, in terms of organizational trust, Hoy and Tschannen - Moran's trust scale, a 5-item and one-dimensional scale prepared by Jaworski and Kohli (1993) in terms of organizational commitment, and in terms of job satisfaction, job properties surveys of Hackman and Oldham (1975) were used. The survey was applied face-to-face to 582 people working in the food and beverage establishments in Istanbul. The data collected in the study was analysed using SPSS and AMOS programs. As a result, according to the analysis of the collected data, it is seen that the relationships between the variables have significant, positive and high values. Accordingly, it has been revealed that organizational trust has 71.3% impact on job satisfaction, job satisfaction has an impact of 77.4% on organizational commitment, and organizational trust has an impact of 86.7 percent on organizational commitment.
Organizational behaviour, organizational trust, organizational commitment, job satisfaction